Privacy and cookies policy

Who are we

Our web address is:




(hereinafter referred to as , “CINFO”)

Fiscal number B15757941
Web page

Edificio CSA, 1a planta, Ciudad de las TIC
Avenida de Pedralonga, 32
15009 A Coruña

Register data

Registro Mercantil de A CORUÑA T 2913, F 139, S 8, H C 25677, I/A 29



We warn you that CINFO is the owner of all the intellectual and industrial property rights of the website, as well as the elements contained therein (including but not limited to images, sound, audio, video, software or texts; trademarks or logos, combinations of colours, structure and design, selection of materials used, computer programs necessary for its operation, access and use, etc.)

The CINFO website is composed of texts intended to inform its users and customers.
Any error or omission in the generated content will not make CINFO responsible in any case.

CINFO is not responsible for those contents to which its users will have access through third party links contained in our website. The use of these third-party links does not imply that CINFO has approved the contents of external pages. At the same time, it is informed that CINFO has the consent to use the trademarks of third parties that appear on the website.


By means of this Privacy Policy, the user is informed in a clear, precise and concise manner. If the user accepts it, he/she will give us his/her consent in a free, informed, specific and unequivocal manner for CINFO to process his/her personal data, in accordance with the General Data Protection Regulations of the European Union (hereinafter “RGPD”).

3.1 Who is responsible for the processing of the user?

  • The identification details of the data controller are indicated in section 1.

3.2 What information do we collect and process about the user?

CINFO will process the following personal data of the user:

  • Identifying data: name and surname, DNI
  • Contact details: telephone number, e-mail and postal address

In the event that the user provides us with data from third parties, the user will assume the responsibility of having previously informed the user and having his or her consent, in accordance with article 14 of the RGPD.

3.3 For what purpose do we process the user’s personal data?

CINFO processes personal data for the purposes set out below, depending on the reason for which they were provided:

a) To carry out the rendering of the contracted services, the maintenance of the relationship and the monitoring of it.

b) Contact, process, manage and respond to the user’s request, request, incident or query (either via email, contact form or telephone).

c) Manage the user’s participation in the client’s private area.

d) Manage, where appropriate, the sending of commercial communications on products and services commercialized by CINFO by electronic and/or conventional means.

e) Make, where appropriate, a profile of the user to offer products and services related to CINFO according to their interests.

f) Evaluate and manage, where appropriate, the curriculum vitae provided by the user for processes of and to carry out the necessary actions for the selection and hiring of personnel.

3.4 What is the legitimacy of the processing of the user’s data?

  • The legal basis for the processing of your personal data for the purposes a), b) and c) is the performance of the relevant service, and is an imperative obligation to do so.
  • The legal basis for the processing of personal data for the purposes of d) e) and f) is the consent expressly granted by the user.

3.5 How long will CINFO process the user’s personal data?

  • The data for the management of the relationship with the customer and billing and collection of services will be kept for as long as the contract is in force. Once this relationship is over, if applicable, the data may be kept for the time required by the applicable legislation and until any liabilities arising from the contract expire.
  • The data for the management of queries and requests will be kept for the time necessary to respond to them, with a maximum period of one year.
  • The data for the sending of commercial communications and elaboration of commercial profiles of our products or services will be conserved as long as the commercial relation with the user is maintained and does not withdraw its consent for it.
  • Curriculum vitae data for selection processes will be kept for two years.

3.6 To which recipients will the user’s personal data be communicated?

  • The user’s personal data may be communicated to financial institutions through which the management of collections and payments is articulated.
  • They may also be communicated to the competent Public Administrations in the cases provided for by Law.

3.7 What are the rights of the user?
Any user who provides their personal data to CINFO may exercise the following rights:

  • Access, rectification, opposition, deletion, portability, and limitation of processing, as well as reject the automated processing of personal data collected by CINFO.
  • At the same time, every user will have the right to withdraw the consent given at any time.

These rights may be exercised free of charge by the user, making reference to the request that is specified in the request through the contact details listed in paragraph 1 (address or email).

3.8 How are commercial and promotional communications revoked?

The user has the right to revoke the consent given at any time for the sending of commercial communications, simply by notifying CINFO and informing them that they no longer wish to receive commercial communications. To do so, the user may revoke their consent by referring to their request through the contact details listed in paragraph 1.

3.9 What security measures do we have in place?

CINFO undertakes to comply with the obligation of secrecy of personal data and its duty to keep them, treating the user’s personal data at all times in an absolutely confidential manner, adopting for this purpose the technical and organizational measures necessary to ensure the security of your data and prevent alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the data stored and the risks to which they are exposed.

3.10 Changes to the Privacy Policy

CINFO may modify its Privacy Policy in accordance with applicable law at any time. In any case, any modification of the Privacy Policy will be duly notified to the user to be informed of the changes made in the processing of their personal data and, if required by applicable law, the user can give their consent.


Cookies used on this website

The following are the cookies we use at


Name Domain Objective Duration Type
1P_JAR Web analytics: used to distinguish users 1 week Third parts
CONSENT Store Google: related information, identifiers, and preferences 5 years Third parts
__cfduid Improved performance 5 years Own
_ga, Used to distinguish users 2 years Own
_gid Web analytics: used to distinguish users sesion Third parts
cookie_notice_accepted This cookie is used to store information if the user has accepted cookies. 1 year Own
pll_language Stores the user’s current language 1 year


player Store the configuration of the Vimeo video player that we use in to insert videos. 1 year Third parts
vuid Stores an identifier of the video and the user who is viewing it 2 years Third parts

How to uninstall cookies

If a user wishes to uninstall the cookies used by the web page from his browser, then we leave the instructions for different browsers

  • For more information about Internet Explorer click here.
  • For more information about Microsoft Edge click here.
  • For more information about Firefox click here.
  • For more information about Chrome click here.
  • For more information about Safari click here.
  • For more information about Opera click here.
  • For more information about Safari IOS click here.
  • For more information about Android click here.


Our legal texts are governed by Spanish law. These texts will remain accessible to users at all times from our website.
If the parties do not agree to submit to mediation or arbitration beforehand, this legal notice establishes the agreement to submit to the Courts and Tribunals of A Coruña, expressly renouncing any other jurisdiction.

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